Privacy Policy

Auzzy Projects ("we", "us", "our") builds residential homes across Greater Sydney and New South Wales. We respect your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have.

By using our website (auzzy.com.au) or contacting us, you agree to this policy.

01What we collect

We only collect information we need to answer your enquiry and provide our services. This may include:

• Your name, email address, and phone number.
• Details about your project, property, or land — for example the suburb, block size, or the type of build you are planning.
• Any message or information you choose to send us through our contact form, feasibility form, email, or phone.
• Basic technical information your browser sends when you visit the site, such as your general location and the pages you view.

We do not collect sensitive information (such as health or financial account details) through the website. Please do not send us sensitive information unless we ask for it directly.

02How we collect it

We collect information when you:

• Fill in a form on our website (for example the Contact or Feasibility form).
• Email, call, or message us.
• Meet with us about a project.

When you submit a form on our website, the details are processed by our website host and delivered to us by email through our email delivery provider. These providers handle your information only to pass your message to us.

03Why we use it

We use your information to:

• Reply to your enquiry and answer your questions.
• Prepare quotes, feasibility assessments, and proposals.
• Plan, design, and build your project.
• Keep in touch with you about your project or service.
• Meet our legal, tax, and building-industry obligations.

We will not use your information for anything you would not reasonably expect without asking you first.

04Who we share it with

We do not sell your information. We may share it with trusted people and businesses who help us deliver your project, such as:

• Subcontractors and trades working on your build.
• Consultants such as architects, town planners, engineers, and certifiers.
• Service providers who run our website, email, and business software.
• Government bodies or councils where required for approvals.

We share only what is needed, and we expect anyone we share it with to protect it.

05Cookies and website data

Our website uses cookies to help the site work and to understand how visitors use it.

We use Google Analytics for this. It sets cookies and collects things like which pages you visit, how long you stay, the general area you are in, and what device and browser you use. We see this as totals and trends, not as a record of you. We do not use it to identify you, and we do not sell it. Google processes this data for us, and you can read how they handle it in the Google Privacy Policy.

You can turn off cookies in your browser settings, though some parts of the site may then work less well. Google also offers a browser add-on that opts you out of Google Analytics on every site.

06How we store and protect it

We take reasonable steps to keep your information safe from loss, misuse, and unauthorised access. We store it in secure business systems and limit who can see it. We keep your information only for as long as we need it, then remove it.

07Accessing or correcting your information

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.

08Links to other websites

Our website may link to other websites. We are not responsible for the privacy practices of those sites. Please read their own privacy policies.

09Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

10How to contact us

If you have a question or concern about your privacy, contact us:

• Email: info@auzzy.com.au

• Phone: 0401 799 297

If you are not happy with how we handle your concern, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.